Carsten E., Manager Administration and Teamleader Customer Service
Our Customer Service team is often the first point of contact for our national and international distribution partners, together with our Sales team. From the first call, through the ordering process to after-sales service, the team supports our customers with all questions and requests concerning their orders and our products. In close cooperation with our Logistics department, the team ensures that all orders reach our customers quickly and safely. As the needs of our customers vary along with country-specific requirements, we focus on personal customer service and aim to maintain a long-term cooperative relationship with our customers.